One area of great concern for most companies is understanding, controlling and reducing the costs behind ever-growing cellular inventory and bills. First thought to be a tool just for executives and sales, wireless services now are used throughout entire organizations. However, with rapidly changing rate structures and an environment that potentially leads to misuse, the need to monitor cellular expenses for rate errors and optimization opportunities is critical within the overall financial control of telecommunications expenses.
ComSci's WirelessVisibility™ Solution provides best practices to streamline the labor-intensive processes of optimizing wireless rate plans, managing cell phone use and tracking expenses across multiple carriers and carrier markets. ComSci's WirelessVisibility™ Solution provides a service that will address the key functional areas required to maintain an enterprise wireless fleet.
Specifically, the service will:
- Institute a controlled provisioning and inventory management process
- Provide a centralized Billing Helpdesk to address user/management requests for financial inquiries
- Provide a centralized Help Desk staff to respond to end-user queries regarding their wireless device and service
- Process and prepare wireless invoices for payment through our client's Accounts Payable system
- Technology Chargeback wireless devices to the appropriate end-user
- Provide end-user reporting, via our web-based BillBrowser™ application, to report utilization and costs by employee and department
Utilizing the electronic invoices generated for corporate billed wireless expenditures, ComSci will manage the entire wireless management lifecycle for our clients.
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