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Whether delivered as a stand-alone service or as an adjunct to our Call Accounting Services, ComSci's CallAnalyzer InstantAccess™ software provides you with a powerful real-time capture and search facility of all calls recorded on multiple PBX and VoIP systems. When a call is placed, the details (destination, duration, calling extension, etc.) are transferred to a PC on your premise, which contains our CallAnalyzer InstantAccess™ software.
A simple to use search screen provides instantaneous access to your data - what calls were placed to a particular number, from a particular extension, on a particular day, over a particular trunk group, and so on.
Use the system to generate detail or summary exception reports of long duration calls, international calls - the possibilities are endless. The system may be used for traffic engineering purposes, compliance monitoring, fraud or abuse detection, etc.
Contact us for a demo.
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