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For over thirty years, ComSci has been on the leading edge of setting standards for service and flexibility by providing solutions for Telecommunications call detail processing and financial report generation to large-scale technology environments. Our clients have come to realize that ComSci is one of the few, if not the only firm in the industry today that has continued to strategically invest in CDR processing, call accounting and chargeback services. While other firms have shifted their focus to acquisitions around outsourced Invoice Processing Services, ComSci has developed the systems, staff expertise, customer focus and responsiveness to support our clients' global CDR processing requirements. The most important aspect of our offering is that we listen to our clients, we are responsive to your needs and we provide solutions that meet your requirements.
By subscribing to ComSci's Call Accounting Service, our clients eliminate the otherwise time and labor intensive, non-strategic costs associated with data collection, expense allocation and internal information delivery functions. Whether a traditional PBX environment or Voice Over IP, ComSci's Call Accounting Service accomplishes the following for our clients:
- efficient, state-of-the art call detail collection, processing and management
- continuous research and development keeping financial management in sync with new technology introductions
- management reporting and charge back tailored to our client's business rules
- improved expense control and management capabilities facilitated by ready access to critical performance metrics
- potential to easily expand sites and telemanagement capabilities in the future
- the avoidance of large start-up and capital costs
- a dramatic curbing of headcount growth, otherwise needed to provide ongoing support for in-house software, processing and operations management
- a dramatic reduction in resource requirements and overhead, enabling staff reductions or the reallocation of staff to concentrate on more strategic business issues
- the elimination of ongoing hardware and software maintenance and management costs, such as tariff updates and annual license fees
- the ability to provide information to all corporate users through our web-based BillBrowser™ reporting application.
- the ability to have immediate access to all call detail records through our InstantAccess™ product
- the basis and foundation for a total Technology Chargeback Solution where ComSci's robust services can also manage billing and chargeback for all Information Technology components, including but not limited to equipment, lines, circuits, cellular, calling cards, trading desks, network usage and desktops.
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