- Real-time access to Call Detail
- Fraud alarms and emergency alerts
- Notification and management of abuse and misuse
- Call logging for corporate security purposes
Whether delivered as a stand-alone service or as an adjunct to our Call Accounting Services, ComSci's InstantAccess™ solution provides you with a powerful real-time capture and search facility of all calls recorded on multiple PBX and VoIP systems.
When a call is placed, the details (destination, duration, calling extension, etc.) are transferred to ComSci's web-based InstantAccess™ module that makes viewing real-time call detail records possible.
A simple to use search screen provides instantaneous access to your data - what calls were placed to a particular number, from a particular extension, on a particular day, over a particular trunk group, and so on. Use the module to generate detail or summary exception reports of long duration calls, international calls - the possibilities are endless. The system may be used for traffic engineering purposes, compliance monitoring, fraud or abuse detection, etc.
Contact us for a demo.