Information Technology

Application Services

Applications are the key IT services which business users consume. They span offerings such as email, loan management, trading, inventory management, CRM, ERP, and HR.

ComSci's IT Cost Transparency Service provides IT and the Business Manager with transparency into the consumption and utilization of these expenses so Business Managers can manage IT demand. Within ComSci's BillBrowser™ module a manager can review their departments' consumption of application services.

ComSci works with its clients to process application services through "raw" data feeds, such as application time tracking systems, excel spreadsheets (depreciation) and application server logs (email, application usage and statistics, licenses).

Infrastructure Services

With Business Units consuming more and more IT Infrastructure Services it is becoming more and more important for them to understand there is a real cost to these services. The best way to do that is by providing them consumption and utilization information on through ComSci's BillBrowser™ module for IT Cost Transparency.

The expansion of this consumption has grown everywhere in IT Infrastructure organizations forcing IT to expand the data center capacity, provision new servers, hire new administrators, add the network, storage, and rack capacity to support this growth.

ComSci's IT Cost Transparency solution provides visibility into these expenses such as, rack space, CPU and storage utilization, and operational metrics such as server-to-administrator ratios are also supported.

ComSci works with its clients to process these infrastructure services charges through "raw" data feeds, such as inventory management feeds, network systems (ports), utilization information from network monitoring systems and mainframe systems (example – mics).

End User Computing Services

PC costs have quickly become a very significant portion of the IT budget. Whether employees have a laptop, desktop or both the cost to provision and support a desktop over the life of a PC can easily outstrip the upfront capital outlay.

ComSci's Desktop Services IT Cost Transparency and Chargeback solution allows business managers to understand their desktop inventory charges, desktop support, hardware depreciation, OS, application and management software licenses, provisioning costs, support and break/fix labor expenses. It allows business managers to understand consumption by their business unit, and analyze desktop inventory by such aspects as support levels or depreciation ages. It prompts the business managers to ask Cost Reduction questions around "What If", "Why do I have" and "Do I need so many" of these IT Services.

ComSci works with its clients to process these desktop services charges through "raw" data feeds, such as inventory management feeds (e.g. remedy, peregrine).