Call Accounting

For telecomm departments, accurately charging back voice expenses is critical. Yet, collecting the necessary data, allocating the expenses, and delivering internal call accounting information are time-consuming, labor-intensive—and non-strategic—processes.

For help streamlining and simplifying, turn to ComSci. For over three decades, we've been providing leading-edge solutions for call detail processing and financial report generation. Our clients have come to realize that ComSci is one of the few, if not the only firm in the industry today that has continued to strategically invest in CDR processing, Call Accounting and chargeback services. Today, we have the systems, staff expertise, customer focus, and responsiveness to support our clients' global call detail recording (CDR) processing requirements.

By subscribing to ComSci's Call Accounting Service, our clients eliminate the otherwise time and labor intensive, non-strategic costs associated with data collection, expense allocation and internal information delivery functions. Whether a traditional PBX environment or Voice Over IP, ComSci's Call Accounting Service accomplishes the following for our clients:

• efficient, state-of-the art call detail collection, processing and management
• continuous research and development keeping financial management in sync with new technology introductions
• management reporting and charge back tailored to our client's business rules
• the ability to provide information to all corporate users through our web-based BillBrowser™ reporting application
• the avoidance of large start-up and capital costs and the elimination of ongoing hardware and software maintenance, such as tariff updates and annual license fees
• a dramatic reduction in resource requirements, reallocation of staff to concentrate on more strategic business issues
• the basis and foundation for a total IT Cost Transparency and Chargeback Solution where Clients can provide visibility into all IT Products and Services

Perhaps most important, ComSci's Voice Chargeback Solution includes BillBrowser™ - our powerful web-based reporting tool. BillBrowser™ gives corporate users unprecedented visibility into their technology costs, including telecom. With this tool, corporate users can finally see exactly how their employees are using telecom and how that consumption is affecting costs. What's more, thanks to ComSci's InstantAccess™ module, they can also have immediate access to all call detail records—right from their desktops.