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Tag Archives: IT Billing System
ITFMA 2012 Conference Attendees Agree: It’s Time to Put Discipline around IT Finance
In the heart of San Francisco, more than 225 IT finance professionals from private-sector companies and government agencies gathered together last week at the ITFMA’s Financial World of Information Technology Conferences. This marks the organization’s 25th year and the event … Continue reading
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Chargeback – It’s NOT a Four Letter Word Any More
If the notion of chargeback to your business units for IT allocations makes you shudder, it’s probably because your experience with it was a bit ahead of its time. Many early attempts at ‘chargeback’ were ‘homegrown’ and failed because the … Continue reading
Is your Technology Allocation Process Giving Under-Consumers the Short End of the Stick?
When it comes to technology chargeback, over-consumption gets all the attention, but under-consumption leaves users and business units with the short end of the stick. A simple percentage allocation method that spreads costs evenly across business units – rather than … Continue reading
Managing the Hard-wired Cost of Wireless Communication
With the worst days of the recent recession likely behind us, many organizations are loosening the purse strings and looking at strategic IT investments to grow the business and outperform the competition. One area that is gaining tremendous acceleration is … Continue reading
IT Financial Accountability: It’s Everyone’s Job
If you haven’t yet involved the full spectrum of stakeholders – from the CEO, CIO and CFO to the IT leaders, business unit managers and even to the business partners – in revising behavior and attitude toward technology, now is … Continue reading
Five Best Practices for Service Costing
A service costing catalog helps the IT organization communicate the services and solutions that are available to business users. Understanding the strategic benefits of technology decisions and having access to information that empowers managers to make informed decisions are critical, … Continue reading
Searching for Ways to Increase Accountability?
While smaller budgets are a likely reality for most organizations, increasing technology investments that drive real ROI is a necessity. This paradox requires today’s companies to make judicious decisions when it comes to their technology investments. That means eliminating the … Continue reading
Changing Your Tune: Focus on IT Demand Management
Exiting the weakened economy means many enterprises have already completed or are about to complete round two of their cost optimization efforts. The economic downturn led to significant IT cuts in terms of staff as well as reduction of costs … Continue reading
Prevent Managers from Going Rogue!
The perception of many business unit managers is that IT purchases and services shouldn’t be allocated and should instead be absorbed as a corporate operating expense. In a traditional chargeback model the IT department might divide its budget for services … Continue reading
You Can’t Measure What You Can’t See
How do most people make buying decisions? Usually it is a combination of weighing price and value. However, to make an informed decision, you need to understand what you are paying for. When it comes to IT services and products, … Continue reading
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