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Category Archives: Demand Management
ITFMA 2012 Conference Attendees Agree: It’s Time to Put Discipline around IT Finance
In the heart of San Francisco, more than 225 IT finance professionals from private-sector companies and government agencies gathered together last week at the ITFMA’s Financial World of Information Technology Conferences. This marks the organization’s 25th year and the event … Continue reading
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Automating IT Financial and Business Management
…It Comes Down To Service… It may be instinctive to immediately think of Service Level Agreements (SLAs) when it comes to service and cloud-based enterprise software solutions. However, when your company is making an investment in IT financial and business … Continue reading
Chargeback – It’s NOT a Four Letter Word Any More
If the notion of chargeback to your business units for IT allocations makes you shudder, it’s probably because your experience with it was a bit ahead of its time. Many early attempts at ‘chargeback’ were ‘homegrown’ and failed because the … Continue reading
Is your Technology Allocation Process Giving Under-Consumers the Short End of the Stick?
When it comes to technology chargeback, over-consumption gets all the attention, but under-consumption leaves users and business units with the short end of the stick. A simple percentage allocation method that spreads costs evenly across business units – rather than … Continue reading
Generating Value from IT Cost Transparency and Cost Optimization Initiatives
It’s not enough to talk the talk when it comes to IT cost transparency initiatives – can you and your IT team also walk the walk? Increasingly, the C-level, senior executives, and boards are demanding that their corporate IT teams … Continue reading
Making your Business Technology Relevant and Valuable for Years to Come – Lessons from Forrester’s IT Forum 2011
ComSci participated in Forrester’s recent IT Forum 2011 event and networked with a global audience of C-level executives interested in learning about the intersection of business and technology strategy. Continue reading
Five Best Practices for Service Costing
A service costing catalog helps the IT organization communicate the services and solutions that are available to business users. Understanding the strategic benefits of technology decisions and having access to information that empowers managers to make informed decisions are critical, … Continue reading
The Dangers Of False Transparency In IT Practices – And What To Do About It
As organizations seek to drive increased technology cost transparency, IT departments are making good strides to implement the tools and processes to communicate the value of IT. While the approach is right, a common oversight in the rush to implement … Continue reading
Changing Your Tune: Focus on IT Demand Management
Exiting the weakened economy means many enterprises have already completed or are about to complete round two of their cost optimization efforts. The economic downturn led to significant IT cuts in terms of staff as well as reduction of costs … Continue reading
You Can’t Measure What You Can’t See
How do most people make buying decisions? Usually it is a combination of weighing price and value. However, to make an informed decision, you need to understand what you are paying for. When it comes to IT services and products, … Continue reading
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